Returns and Refunds Policy

Effective date: June 1, 2019

 

Thank you for shopping at momo kids NEW YORK.

 

If you are not entirely satisfied with your purchase, we're here to help.

We accept returns on purchased products within 30 days of your purchase. A new product may be exchanged for another product or returned for a refund.

 

To be eligible for a return, please make sure that:

 

 -The product was purchased in the last 30 days

 -The product is in its original packaging
 -The product isn't used or damaged
 -You have the receipt or customer number

Products that do not meet these criteria will not be considered for return.

Send the product with its original packing and the receipt or proof of purchase, to:

108 E 96th Street, Suite 6C New York, NY 10128 USA

Shipping charges

Shipping charges incurred in connection with the return of a product are in our charge.

 

Damaged items

If you received a damaged product, you must notify us within 7 days after you receive products.

 

Sale items

Sale items can be refunded.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

 

By email: info@momokidsny.com

[End of Returns and Refunds Policy]